Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of afaktrade.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
Lovely dress – arrived to the UK in 12 days – thank you!
U***y –
The goods priishov vchasno, with the store is not responsible. I was going through colir Haki. Woven m ‘yaka, ale descho просвє Є Є потрпотрпотрносносбіin tone. There’s not a good smell in the Platte, a good-looking man.
L***r –
Beaut dress, amazing quality, revived in like 2 weeks, great service would defo buy from this store again xxxxx
F***r –
Super
Customer –
Super comfy, material was really good too
A***a –
Sits dress Super, emphasizes a good figure! Thin!
S***i –
I love it! Even when I thought that the material will be more hard, but beside the material it looks good and fit perfect. Also you can change the long of the dress, at least with my height. I can’t wait to use it!
M***o –
Just like the pictures, only the color is a little more orange is not so pretty, but the fabric is good quality, it’s a little long.
Customer –
Very good quality dress, I ordered a size M and I usually wear a uk size 10 and it fit perfectly!
B***u –
It is made out of q synthetic fabric. Really stretchy and true to size. Quick delivery. 10 days to get in the uk
1***r –
Pleasant soft fabric, the ass shines a little, but seamless panties are still needed, on the growth of 175 m long straight well at from 69 good Village Place is
A***n –
Everything is chic, the material is soft for the body, it stretches well. For summer, that’s it. I recommend to buy.
J***r –
The most flattering dress EVER! Not see through at all, amazing quality, just as picture shows. Absolutely gorgeous.
E***r –
Great quality not see through and can be adjusted to fit whatever length!!
K***o –
Super sexy dress and its material
A***N –
Très bien
K***g –
So fast. I got this only 7days.
J***t –
Quality and fit are fine, bought another colour in M too, just in case. Recomnendable for beach or every day use in summer. Nice.
R***s –
I super love them, I’ll buy more colors again
Customer –
I loved it <3
C***a –
OMG! Absolutely in love! Thank you store
4***r –
The dress is the same as in the store’s photo, the fabric is very pleasant, does not shine through, the color is beautiful, on the height of 174 and the size S S S S
E***A –
I liked it very much, it corresponds to the description. The growth of 183 is not short.
R***r –
Платье красивое, цвет соответсвует, нежно голубой, складки на платье хорошо скрывают недостатки фигуры. Но очень тонкое, без лифа не одеть.
Y***n –
Very beautiful color, the dress came quickly, there is a smell, but I think after washing will pass
A***s –
Everything is super!
T***a –
The dress is super. Honestly I did not expect. At OG 94 from 72 about 94 ordered the size of M, came up perfectly. Delivery fast
S***a –
Like
N***r –
Not as thick as it seems in pictures. But nice
Customer –
Kinda see through at the bum area. Other than that very perfect and very strechy but not thin material
S***y –
Looks exactly like the picture, really nice and stretchy. Good quality similar to what you’d find at H&M.
L***u –
Magnifique
D***c –
Omg. The dress is so so so nice. I love it. My paraments are 88-67-100. I order S and it good. Dont think just buy it!! Came in less than a month. Online thing is thats line on you bra so you need to have seamless underwear
В***т –
Платье отличное
Customer –
Shines through
Customer –
The dress is simple, but sexy, nothing shines through, synthetics, but to the body is pleasant, when walking a little rise
K***n –
Buy this dress it is really good!!