Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of afaktrade.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Z***á –
Soft fabric, nice romper, size +18 fits to 80-85cm as in size chart /for 90 size probably small/. Long shipping, arrived in 2 month
P***e –
Fine and light fabrics, good quality.
R***L –
Nice romper! 18 months exactly for baby 75 cm
K***l –
The parcel arrived quickly enough, the quality of the overalls is excellent
M***o –
Very fast delivery. Size in size!
A***k –
As described. Like it a lot!
Customer –
Love it
I***l –
The goods were delivered in 2 weeks. Very satisfied with the purchase, the quality is good.
S***a –
I did not expect that it will be so cool. do not doubt
Customer –
Shipping faster the summer before the pre-industrial Sy material also OK please love
Y***r –
입으면 너무 귀여워요 몇개 더 살껄 후회되네요
F***r –
Thrum not neatly section. Material is okey 9m day L size round tight going to do the same day, excellent elasticity Arthur cutely plump, admittedly.
C***r –
Item as described, fast delivery
D***a –
Good combez. Light. For the summer is hot or at home. Something like a sandbox. Doesn’t even smell like Chinese.
Customer –
VERY CUTE AND NICE… SO MUCH BETTER QUALITY THAN I EXPECTED. MADE A REALLY NICE GIFT FOR A FRIEND.
N***l –
Exactly as shown in the picture, very cute, good quality
G***g –
Very good quality
V***i –
Я в восторге от заказа ) буду брать ещё , ткань отличная
M***v –
Fast delivery, good material, I recommend!
N***s –
Item is lovely, really good quality for the price very recommended
O***r –
In size, excellent, liked
V***t –
fast delivery, super quality, thanks!
L***m –
very good
M***o –
good
G***r –
Cool romper, good quality. I’m very happy with the purchase.
Customer –
Color different Niz in order, but also nice.
D***d –
Lovely romper ordering more today thank you fast delivery also
Customer –
Size fits snugly and incredibly bridesmaids bridesmaids to manure (290 days Baby)
A***t –
I received it very quickly too happy good quality
M***m –
Beautiful but small for an 18 month, size for baby 1 year
S***s –
Buena calidad
M***m –
Shipping fast, clothes material Okey
N***y –
Lovely romper
V***a –
Not bad bodiki (but these money are not worth it), on Brown disgusting seams-each seam for 2-3 centimeters of excess winding. A bunch of sticking threads that had to be processed and cut. The size corresponds to the Russian 80-86 (not 100, which are indicated on the tag)
K***a –
Super
F***r –
love it
M***a –
Прекрасный цвет как на картинке, на каждый день отлично!
S***e –
Good quality, very satisfied! 🙂
S***z –
very good quality, i will order again !!
Customer –
Satisfaite
D***n –
Conform to the photo the product arrives very quickly
L***a –
Excellent overall, cool fabric
K***a –
Approached the growth on the diapers. Age 1.9, height about 90 cm
F***i –
Beautiful. Great for a summer baby
S***i –
It’s really fast. Recommend order measure more
I***v –
Take on growth do not mistake. Stick out threads, in general everything suits
N***d –
I really liked it, good comfortable. Butt do not take it, it looks good when a little free
A***r –
Excellent everything arrived intact and equal to the photo
Customer –
Great quality, quick delivery. True to size, nice colours. Recommended!
J***a –
Good quality
L***a –
the same as a picture long time – two months delivery
O***a –
Very cool sandpipers, the fabric is excellent, very pleasant to the body. I will order a larger size still, it seemed to me malomerit and most likely will fit when washing.
Y***u –
Really beautiful!!! Invited measure 6 + for my son half year. Fits exactly. It’s no smell fast and. Thank you. אזמין long כאלו.
E***a –
Very beautiful sandpipers, Noble colors, super quality, everything came quickly
W***k –
Super quality, fast shipping
Customer –
came faster than i expected. colour is nice
G***p –
nice romper, matches the photo, pleasant material, ordered for summer, size bigger, didn’t try it yet, soon add some more details didn’t communicate with the store super fast shipping
Customer –
in 10 days to belgium!! great store! really recommend!!
Customer –
Eight months (262 days)/cm kg male child. Material is too thin, thickening map without elasticity opiates. Four Seasons sleepwear with so much nicer. Just months size used in old times washing, 1L rotary dryer overhand is revealed after used Perfect costume nicer. Although not too big or too tight, don’t in Activities to even look good.
Customer –
8m9kg80Size ちい さめ to be without
J***n –
면도좋고 배송도 8일정도 걸리고 또 살거예요!!
S***a –
Thank you very much! the parcel came very quickly, very good quality, as in the photo.
F***r –
The product corresponds to the description. Does not look like cheap China-it pleases! The fabric is very pleasant.