Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of afaktrade.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
L***r –
E OK
I***i –
Amazing love it
F***a –
ziet er goed uit en zeer snelle levering
Customer –
Very beautiful costume, for growth to US
A***o –
Exactly what is described. I was pleasantly surprised, it’s very warm, very soft.
9***r –
Stunning quality, was satisfied
N***a –
Nice suit. Quality is even better than I expected. Based on the reviews read, I ordered a size of 4 T a two-year-old child, and was not mistaken. The growth of the child is 90 cm, the suit has a small stock for growth. After washing did not stretch, did not blow out, nothing fell off
I***a –
Very good quality, store recommend
D***d –
bien
I***a –
Very cool suit, I advise everyone
J***s –
Great product, and arrived in Goiás Brasil with Only 12 days!! Sensational
A***i –
A little big pants but overall it’s good it’s like in the photo
N***M –
Доставка быстрая. Качество хорошее костюмчик классный. Тепленький. На ощюп приятный. Продавец молодец.
S***l –
Quality is good
B***u –
Super suit, 2nd time ordered, the store quickly sent, for height 94 cm took 4 T, a little bit of stock
A***y –
Everything came in 7 days and was tracked! Thank you to the store for helping with the size. Everything came perfectly. The costume is like in the picture, warm, already in it we chase.
K***a –
Is good
P***r –
Cool
D***r –
The suit is sweet and high quality. Pity only, that the embroidery front on the sweatshirt unclean worked and thus to part not to read.
Customer –
The suit is good, sewn neatly. With the size I did not guess (because of the quarantine for a long time did not see the grandson), he is a year and two months old, but the baby is large,,, or maybe earlier, the child will be just right. The bride said that you can wear a vest now. She liked the suit, and she’s picky. So with a calm conscience I can recommend this baby clothes. To the store Thank you and for a good product and for fast delivery.
M***n –
Delivery is less than three weeks in 31 region. Tracking full before receiving on mail. Three things in the kit: a jacket, a vest, pants. The color is excellent, light pink with a creamy yellow shade, not white, because of this dissonance is not, everything looks great and looks. We took the largest size of 4 T for height 100 and it turned out with a margin, we will wear from two years and perhaps by four years it will become small. All things are of the same size, which pleases, because it will be possible to wear the kit completely, and not separately, as often happens with suits. The composition of synthetics and cotton, there is a shine and squeak in the suit, so the synthetics are more, but no one will wear it on his naked body. Inside the insulation, White small fleece, so spring-autumn and cold summer in the evening is ideal for dressing. The store sent quickly. Yes, in the reviews write that suits with spots come and this is true. We have on the embroidery of the cat on the pants the mustache is dirty with something black, and it seems to be eye-catching, but not quite pleasant. Decide for yourself!
Customer –
Perfe to
Customer –
Great article very very satisfied and very good quality
Л***а –
Blow class suit!!!
R***r –
Большое спасибо! очень милый, мягкий.
F***f –
Super quality all soft set
M***r –
nice material, soft and warm
O***r –
очень классный костюмчик! на ощупь приятен, разве что некоторые ниточки торчат.
F***n –
The costume is chic, the thread does not stick out, warm, garniy colir, took 18 m, we are 7 then we’re on a pinky rose beach!
Y***a –
Excellent suit, though the threads stick out, and so very warm, I liked
A***h –
I bought as a gift a plemyanik, I liked the quality of the material and cut, the baby looks pretty in it. Very happy to purchase
Y***o –
The costume is cool, the daughter on height 80 is too big, took for 1.5 years, warm, soft, fast delivery
Customer –
Description corresponds to the picture
E***a –
Pretty suit, pleasant to the touch
R***h –
Очень круто
V***s –
It is beautiful and thick I recommend it very, good quality equal to the photo. The size I ordered is 3 months and I see it bigger. Demoro fast shipping in 2 weeks.
P***k –
Very nice clothes qualitatively also ok very quickly has been shipped within 2 weeks was in Pl recommend
H***u –
good
K***a –
Good plush suit. Not too thick fabric, the thinnest is a vest. Just for a little cool spring.
Customer –
jenial
Customer –
ok
L***a –
The product is good as described Thanks
L***k –
Product conform to the picture, fast delivery
D***o –
Great. True to the child 5 months and I took on 9 and 12
2***r –
Cool suit, half a year Size 92-98 Ordered 3 T stuffed straight bolshivat, and in general, I do not want to say anything bad. Good to the store.
L***r –
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