Shipping & Delivery Policy
Last updated: 1 October 2026
At AmazDealz, we aim to provide clear, reliable and straightforward delivery information for our customers.
Website: https://amazdealz.com
Email: help@amazdealz.com
1. SHIPPING LOCATIONS
We currently ship physical products within the United Kingdom only.
At this time, we do not offer international shipping for physical products.
2. DIGITAL PRODUCTS
Shipping times and physical delivery charges do not apply to products clearly identified as digital products.
Digital products, including eligible software licence keys, are delivered electronically to the email address provided with the order.
No physical item will be shipped for products identified as digital.
Please ensure that the email address entered during checkout is correct so that digital order information can be delivered successfully.
3. PROCESSING TIME
Physical product orders are normally processed within 1–2 business days.
Orders placed on weekends or public holidays will normally be processed on the next business day.
Processing times for digital products may differ from physical products. Please refer to the relevant product page for the delivery information applicable to a digital product.
4. DELIVERY TIME
Estimated delivery time for physical UK orders is:
3–5 business days
Delivery times are estimates and may occasionally vary due to courier delays, weather conditions, peak periods, public holidays or circumstances outside our reasonable control.
5. SHIPPING COST
We currently offer Free Standard Shipping on eligible physical orders within the United Kingdom.
Any applicable delivery charges will be clearly displayed during checkout before you complete your purchase.
We do not add undisclosed shipping charges after an order has been placed.
6. ORDER TRACKING
Where tracking is available for a physical order, tracking information will be provided after the order has been dispatched.
Please allow up to 24 hours after receiving tracking information for the courier’s tracking system to update.
Tracking does not apply to products delivered entirely by email or other electronic means.
7. MULTIPLE SHIPMENTS
If an order contains multiple physical items, the items may occasionally be delivered separately depending on availability or fulfilment arrangements.
Where we choose to split an eligible order into multiple shipments, customers will not be charged additional shipping fees solely because we have divided the shipment.
8. INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate and complete delivery information when placing an order.
If you notice an error in your delivery details, please contact us as soon as possible at:
help@amazdealz.com
If an order has not yet been dispatched, we will make reasonable efforts to assist with correcting the information.
We cannot guarantee that delivery information can be changed after an order has been dispatched.
Nothing in this section affects rights or remedies that cannot legally be excluded.
9. DELAYED DELIVERIES
Although we aim to deliver physical orders within the estimated timeframe, occasional delays may occur due to circumstances such as:
• High order volumes
• Public or bank holidays
• Severe weather
• Courier disruptions
• Transportation delays
• Other circumstances outside our reasonable control
If you have concerns about a delayed order, please contact our customer support team with your order number.
10. DAMAGED, MISSING OR INCORRECT ORDERS
If your physical order arrives damaged, contains an incorrect item, or an item appears to be missing, please contact us as soon as reasonably possible.
For faster investigation, we recommend contacting us within 48 hours of delivery where possible.
Please provide:
• Your order number
• Your full name
• Your email address
• Photos of the damaged or incorrect item, where applicable
• A brief description of the issue
We will investigate the matter and provide an appropriate resolution in accordance with our Returns & Refunds Policy and applicable consumer rights.
The recommended 48-hour contact period does not remove or restrict any statutory rights you may have.
11. DIGITAL DELIVERY ISSUES
If you have purchased a digital product and have not received your order information, please first check your email inbox and spam or junk folder.
Please also confirm that the email address provided with your order was correct.
If you still require assistance, contact:
help@amazdealz.com
Please include your order number so that our support team can investigate.
If a digital product or software licence key is faulty, invalid or not as described, please refer to our Returns & Refunds Policy and contact our support team for assistance.
12. RETURNS AND REFUNDS
Shipping and delivery issues relating to returns, cancellations or refunds are also subject to our Returns & Refunds Policy.
Nothing in this Shipping & Delivery Policy is intended to exclude or restrict statutory consumer rights that cannot legally be excluded.
13. CONTACT US
If you have any questions regarding shipping, delivery or a digital order, please contact our customer support team:
AmazDealz
Website: https://amazdealz.com
Email: help@amazdealz.com
Customer Help: https://amazdealz.com/customer-help/
We aim to respond to customer enquiries within 1–2 business days.